Privacy Policy
Your privacy matters to us at solivarquenth
Last Updated: March 15, 2025
Introduction and Scope
solivarquenth operates as a comprehensive financial modeling platform designed specifically for analysts working across Australia. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at solivarquenth.com, participate in our learning programs, or engage with our financial modeling tools.
We're committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Australian Consumer Law. This policy applies to all personal information we collect about individuals who are, or have been, our customers, website visitors, program participants, or anyone who interacts with our services.
Information We Collect
Personal Information Categories
We collect various types of personal information depending on how you interact with our platform. The scope of data collection varies based on whether you're browsing our website, enrolled in our learning programs, or actively using our financial modeling tools.
Collection Methods
We gather information through multiple channels to provide you with the best possible experience. Most information is collected directly from you when you voluntarily provide it, though some technical data is collected automatically through your use of our services.
Collection Method | Information Type | Purpose |
---|---|---|
Account Registration | Contact details, professional info | Account creation and verification |
Website Analytics | Usage patterns, technical data | Service improvement and optimization |
Learning Platform | Progress data, assessments | Personalized learning experience |
Support Interactions | Communication records | Customer service and issue resolution |
How We Use Your Information
Your personal information serves specific purposes that directly benefit your experience with solivarquenth. We don't use your data for purposes beyond what's necessary to provide our services, and we certainly don't sell your information to third parties for marketing purposes.
Primary Uses
The information we collect enables us to deliver personalized financial modeling education and tools. Our primary focus is on creating value for your professional development while maintaining the highest standards of data protection.
Communication Preferences
We respect your communication preferences and provide clear options for managing how we contact you. You can adjust these settings at any time through your account dashboard or by contacting our support team directly.
Data Sharing and Disclosure
We maintain strict controls over how your personal information is shared. Your data isn't sold to third parties, and we only share information when necessary to provide our services or when required by law.
Service Providers
We work with carefully selected service providers who help us deliver our platform and educational content. These partnerships are governed by strict data processing agreements that ensure your information remains protected.
Legal Requirements
In certain circumstances, we may be required to disclose your personal information to comply with legal obligations, court orders, or regulatory requirements. We will always verify the legitimacy of such requests and limit disclosure to what's legally required.
Data Security and Protection
Security is fundamental to everything we do at solivarquenth. We've implemented comprehensive technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Our technical infrastructure incorporates multiple layers of security controls designed to protect your data both in transit and at rest. We regularly update and test these systems to address emerging security threats.
Access Controls
We maintain strict access controls to ensure that only authorized personnel can access your personal information, and only when necessary for legitimate business purposes. All access is logged and monitored for security purposes.
Your Privacy Rights
Under Australian privacy law, you have significant rights regarding your personal information. We've made it easy for you to exercise these rights through your account settings or by contacting our privacy team directly.
Access and Correction
You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete. Most of this information is available directly through your account dashboard, though you can request a comprehensive report if needed.
Data Portability and Deletion
You can request a copy of your personal data in a structured format, or ask us to delete your information entirely. We'll honor deletion requests promptly, though some information may be retained for legal compliance or legitimate business purposes.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods are based on legal requirements, business needs, and your ongoing relationship with solivarquenth.
Retention Periods
Different types of information are retained for different periods based on their purpose and legal requirements. We regularly review and securely dispose of information that's no longer needed.
Data Type | Retention Period | Reason |
---|---|---|
Account Information | While account is active + 7 years | Service provision and legal compliance |
Learning Progress | While account is active + 3 years | Certificate verification and support |
Usage Analytics | 2 years from collection | Service improvement and optimization |
Support Communications | 3 years from resolution | Quality assurance and follow-up |
International Data Transfers
While solivarquenth primarily operates within Australia, some of our service providers may process or store data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to maintain the security and privacy of your information.
All international data transfers comply with Australian privacy law requirements and include contractual protections that ensure your data receives equivalent protection regardless of location.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences, though some functionality may be limited if cookies are disabled.
Cookie Categories
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email and prominent website notices, giving you time to review and understand the updates.
The current version of this policy is always available on our website, and we maintain an archive of previous versions for transparency. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Inquiries and Contact
For questions about this privacy policy or to exercise your privacy rights:
Email: info@solivarquenth.com
Phone: +61 3 4400 9066
Mail: PO Box 744, Albury, NSW, 2640, Australia
We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about how your personal information is handled.