Privacy Policy

Your privacy matters to us at solivarquenth

Last Updated: March 15, 2025

Introduction and Scope

solivarquenth operates as a comprehensive financial modeling platform designed specifically for analysts working across Australia. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at solivarquenth.com, participate in our learning programs, or engage with our financial modeling tools.

We're committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Australian Consumer Law. This policy applies to all personal information we collect about individuals who are, or have been, our customers, website visitors, program participants, or anyone who interacts with our services.

Information We Collect

Personal Information Categories

We collect various types of personal information depending on how you interact with our platform. The scope of data collection varies based on whether you're browsing our website, enrolled in our learning programs, or actively using our financial modeling tools.

Contact details including your name, email address, phone number, and postal address
Professional information such as job title, company name, industry sector, and work experience
Technical data including IP address, browser type, device information, and operating system
Usage analytics covering page visits, feature utilization, session duration, and interaction patterns
Learning progress data including course completion rates, assessment scores, and skill development metrics
Financial modeling data that you create, save, or share within our platform
Communication records including support inquiries, feedback, and correspondence

Collection Methods

We gather information through multiple channels to provide you with the best possible experience. Most information is collected directly from you when you voluntarily provide it, though some technical data is collected automatically through your use of our services.

Collection Method Information Type Purpose
Account Registration Contact details, professional info Account creation and verification
Website Analytics Usage patterns, technical data Service improvement and optimization
Learning Platform Progress data, assessments Personalized learning experience
Support Interactions Communication records Customer service and issue resolution

How We Use Your Information

Your personal information serves specific purposes that directly benefit your experience with solivarquenth. We don't use your data for purposes beyond what's necessary to provide our services, and we certainly don't sell your information to third parties for marketing purposes.

Primary Uses

The information we collect enables us to deliver personalized financial modeling education and tools. Our primary focus is on creating value for your professional development while maintaining the highest standards of data protection.

Delivering personalized learning experiences tailored to your skill level and career goals
Providing technical support and responding to your inquiries promptly
Improving our platform based on usage patterns and user feedback
Sending relevant course updates, new feature announcements, and educational content
Maintaining platform security and preventing unauthorized access
Analyzing learning effectiveness to enhance our curriculum
Facilitating community features and peer connections when you opt in

Communication Preferences

We respect your communication preferences and provide clear options for managing how we contact you. You can adjust these settings at any time through your account dashboard or by contacting our support team directly.

Data Sharing and Disclosure

We maintain strict controls over how your personal information is shared. Your data isn't sold to third parties, and we only share information when necessary to provide our services or when required by law.

Service Providers

We work with carefully selected service providers who help us deliver our platform and educational content. These partnerships are governed by strict data processing agreements that ensure your information remains protected.

Cloud hosting providers for secure data storage and platform availability
Email service providers for course communications and notifications
Analytics providers to understand platform usage and improve user experience
Payment processors for secure transaction handling
Learning management system providers for course delivery and progress tracking

Legal Requirements

In certain circumstances, we may be required to disclose your personal information to comply with legal obligations, court orders, or regulatory requirements. We will always verify the legitimacy of such requests and limit disclosure to what's legally required.

Data Security and Protection

Security is fundamental to everything we do at solivarquenth. We've implemented comprehensive technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our technical infrastructure incorporates multiple layers of security controls designed to protect your data both in transit and at rest. We regularly update and test these systems to address emerging security threats.

End-to-end encryption for all data transmissions using industry-standard protocols
Secure data centers with physical access controls and environmental monitoring
Regular security audits and penetration testing by independent third parties
Multi-factor authentication options for enhanced account security
Automated backup systems with encrypted storage and regular recovery testing
Network monitoring and intrusion detection systems operating continuously

Access Controls

We maintain strict access controls to ensure that only authorized personnel can access your personal information, and only when necessary for legitimate business purposes. All access is logged and monitored for security purposes.

Your Privacy Rights

Under Australian privacy law, you have significant rights regarding your personal information. We've made it easy for you to exercise these rights through your account settings or by contacting our privacy team directly.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete. Most of this information is available directly through your account dashboard, though you can request a comprehensive report if needed.

Data Portability and Deletion

You can request a copy of your personal data in a structured format, or ask us to delete your information entirely. We'll honor deletion requests promptly, though some information may be retained for legal compliance or legitimate business purposes.

Download your learning progress data and certificates at any time
Export your financial models and saved work in standard formats
Request complete deletion of your account and associated data
Withdraw consent for marketing communications while maintaining your account
Update your communication preferences and data sharing settings

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods are based on legal requirements, business needs, and your ongoing relationship with solivarquenth.

Retention Periods

Different types of information are retained for different periods based on their purpose and legal requirements. We regularly review and securely dispose of information that's no longer needed.

Data Type Retention Period Reason
Account Information While account is active + 7 years Service provision and legal compliance
Learning Progress While account is active + 3 years Certificate verification and support
Usage Analytics 2 years from collection Service improvement and optimization
Support Communications 3 years from resolution Quality assurance and follow-up

International Data Transfers

While solivarquenth primarily operates within Australia, some of our service providers may process or store data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to maintain the security and privacy of your information.

All international data transfers comply with Australian privacy law requirements and include contractual protections that ensure your data receives equivalent protection regardless of location.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences, though some functionality may be limited if cookies are disabled.

Cookie Categories

Essential cookies required for basic website functionality and security
Performance cookies that help us understand how you use our platform
Functional cookies that remember your preferences and settings
Analytics cookies that provide insights into user behavior and platform effectiveness

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email and prominent website notices, giving you time to review and understand the updates.

The current version of this policy is always available on our website, and we maintain an archive of previous versions for transparency. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Inquiries and Contact

For questions about this privacy policy or to exercise your privacy rights:

Email: info@solivarquenth.com

Phone: +61 3 4400 9066

Mail: PO Box 744, Albury, NSW, 2640, Australia

We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about how your personal information is handled.